I will do everything to resolve this for you but I will require the above information to enable me to do so.ĭISCLAIMER - Colours may vary slightly due to different screen settings for colour and brightness. PLEASE ENSURE YOU MARK PARCEL "RETURNS" otherwise there is a risk of custom duty fees being charged to me on it's return, which will be deducted from your refund, I cannot be held responsible if this is not done.īuyers must ensure the item/items are packed safely and secure, as if received back damaged a full refund may not be issued.ĮXCHANGES - If you require an exchange - you will be responsible for all return and reposting costs.įAULTY ITEMS - I thoroughly check every item to ensure they are in perfect condition, but in the extreme event of an item/items being received damaged by the postal service, you MUST take photos of the damaged packaging and items and send the photos to me immediately. Request a cancellation within : 24 hours of purchaseĪ refund will be issued on receipt of the item being returned in the original condition. Together with the energy of titanium, Angel Aura Quartz carries an abundance of light and love, pushing out feelings of depression and replacing them with. Send item/items back within : 30 days of delivery. RETURNS - Please contact me within : 14 days of delivery to authorise. All tissue and boxes are made from recycled or recyclable materials. PACKAGING - All items will be gift boxed or Gift Wrapped depending on size. I pride myself on recycling as much as possible to help the environment, so please don't be upset as I re use jiffy bags and bubble and paper wrapping where possible that I obtain locally. I will try and find a service that can do this for you but please be aware that shipping costs will change under these circumstances and a special order will need to be raised to purchase item. URGENT ORDER - In the case of needing a faster delivery or courier service, please contact me with details of item you wish to purchase and when you need to receive it. Please bear in mind that I'm in the U.K before placing your order and check with your customs on possible charges you may incur if items are over a certain value. Angel aura quartz is an ethereal crystal most beloved for its magical reflective appearance. Please note that any CUSTOM CHARGES ARE YOUR RESPONSIBILITY not that of the seller. FREE delivery Tue, 22 Aug on your first eligible order to UK or Ireland. I apologise if this happens but I cannot be held responsible as it is out of my control.ĬANADA - Tracked - Estimated delivery 8 to 10 weeks (not guaranteed) With apologies but this is down to Canadian Customs. mookaitedecor Irregular Angel Aura Druzy Geode Titanium Coated Rock Quartz Crystal Geode, Natural Mineral Specimen Energy Stone Gifts for Friends Women Office Home Decor, White AB Crystal. USA, EU & REST OF WORLD - Shipping via Royal Mail : Tracked - Estimated delivery 2 to 6 weeks (not guaranteed) Please note that actual deliveries can occasionally take longer depending on courier, customs and country. Tracked 24 - SMS & Email notifications - I will post next working business day after purchase. SMS & Email notifications - I will post next working business day after purchase.
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